Privacy notice

Who we are

Qualified.ie is operated by S5 Ltd, company number 16842049, registered office 20 Wenlock Road, London, N1 7GU. S5 Ltd is the data controller for this site. For any privacy question or request, email contact@qualified.ie.

Information we collect

When you request a contractor list through our eligibility checker, we collect the details you provide: your name, email address, optional phone number and Eircode, county, property and energy information, and the upgrades you are interested in.

How we use it

We use your information to provide the contractor-recommendation service you requested, including emailing a small list of relevant contractors. We also keep enquiry records so we can operate, troubleshoot and improve the service. We keep an enquiry for 12 months, then delete it.

Your details are only sent to a contractor if you ask us to

By default we do not give contractors your name, email address, phone number, Eircode or property details. We email the recommendations to you, and you decide whether, when and how to contact any of them.

The checker has an optional tick box asking whether you would like matched contractors to contact you instead. If you leave it unticked, nothing about you is passed on. If you tick it, we may pass your enquiry, including your contact details, to no more than three SEAI-registered contractors who are registered for the work you asked about and who cover your county. We record the wording you agreed to and the date you agreed to it.

You can withdraw that permission at any time by emailing us, and withdrawing it does not affect anything we did while it was in place. Contractors we have already passed your details to are separately responsible for how they use them.

Enquiries made before 23 August 2026 were collected under a promise that details would not be shared, and they never will be.

Service providers

We use service providers to run the website, store enquiry records, and send the email you request. They process information only as needed to provide those services to us.

Cookies, analytics and advertising

We ask for your consent before any advertising or analytics cookie is set on your device, and you can say no. You can change your answer at any time from the privacy settings link in the footer of any page. We ask again after six months, or sooner if you clear your cookies.

If you agree, Google Analytics sets cookies and sends usage data, including your IP address, to Google, and advertising works as described below. If you say no, neither of those runs. You will still see advertising, but it will not be based on your browsing.

Either way, we count page views with a self-hosted analytics tool that sets no cookies and does not identify you.

Mediavine Programmatic Advertising (Ver 1.1)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The "help" feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

• IP Address
• Operating System type
• Operating System version
• Device Type
• Language of the website
• Web browser type
• Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit National Advertising Initiative opt out page. You may also visit Digital Advertising Alliance website and Network Advertising Initiative website to learn more information about interest-based advertising. You may download the AppChoices app at Digital Advertising Alliance’s AppChoices app to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please visit Mediavine Partners.

Your choices

You can ask us for access to, correction of, or deletion of your enquiry information. To make a request or ask a privacy question, email contact@qualified.ie.

If you are listed in our directory

This section is for contractors, BER assessors, One Stop Shops and solar companies who appear on this site. We did not get your details from you, so this is where we tell you what we hold and what you can do about it.

What we publish. Your business or trading name, the SEAI register you appear on, your county and the counties you cover, and whichever of your phone number, email address, website and address that register publishes. Nothing else, and nothing you have not already given to SEAI.

Where it comes from. SEAI's own public registers, and no other source. We use no purchased lists and no data brokers. Each profile page names the specific register it was taken from and the date it was last checked against it. The registers are the registered contractor search, the BER assessor register, the One Stop Shop list and the solar PV company list.

Why we publish it. Our legitimate interests under Article 6(1)(f), which are to help homeowners find professionals registered with SEAI for grant funded work, and to be able to run and fund a site that does that. Inclusion in a listing does not mean you have received an enquiry or agreed to take on a project.

Who sees it. Anyone visiting the site, and search engines. We may also include your published register details in the list of suggestions we email to a homeowner who asks for contractors in your area. We do not sell your details, and we do not pass a homeowner's details to you unless they have asked us to.

How long we keep it. For as long as you are on the SEAI register we took it from. When you come off that register, we remove your listing. If you ask us to remove you, we keep a one-way fingerprint of your details indefinitely, and nothing else, purely so that a later refresh of the register cannot put you back.

Asking us to remove you. Email contact@qualified.ie and say you want your listing removed. You do not have to give a reason. We will take the page down, block it from returning, and confirm to you when it is done. You can also ask us for a copy of what we hold, or to correct it, and if you would rather stay listed without your contact details showing, we can show a name and county only.

Your details are published by SEAI as well as by us, and removing your listing here does not change SEAI's own registers. Those requests have to go to SEAI.

Complaints

If you are unhappy with how we have handled your information, you can complain to the Irish Data Protection Commission at dataprotection.ie. We would rather you told us first, at contact@qualified.ie, so we can put it right.